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What Level 5 Support Means

Support at Home Level 5 provides individuals with support for higher clinical needs alongside everyday assistance. The care provided is designed specifically to be calm, respectful and well-coordinated to reduce stress.

Pinq Care offers a wide range of support services, including medication management and allied health care, to help make life at home easier and more manageable. We provide the assistance you need to stay independent while taking care of daily tasks so you can focus on living comfortably and confidently.

PEACE OF MIND FOR FAMILIES

Families can feel anxious about their loved one’s daily care or the increasing complexity of their needs. Support at Home Level 5 provides personal care, designed to maintain independence while giving families confidence through a consistent team and dedicated Pinq Care Care Partner.

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What’s Included in Level 5

Your plan can include more hands-on daily support and health coordination, while still keeping life at home familiar.

Level 5 support is designed to ease daily demands while supporting independence and stability at home.

Funding and fees made simple

Comprehensive Support Tailored to You

Navigating Support at Home Level 5 funding doesn’t need to be overwhelming. At Pinq Care, we manage the details for you, from funding paperwork to coordinating services, so you can focus on daily life with confidence.

We provide:

  • Guidance on your funding and care options
  • Assistance with activating and managing your budget
  • Connections to trusted professionals for aged care personal care and allied health services
  • Plan adjustments as your needs evolve
  • Transparent costs with no surprises

Your dedicated Care Partner coordinates your care, monitors your needs and ensures your plan adapts over time.

We also provide allied health services, practical home support and personalised care planning, all designed to help you maintain independence, confidence and wellbeing.

Support at Home Level 5

Helping You Maintain Daily Confidence

At Pinq Care, our focus is on helping you stay capable and engaged in your daily life. We provide practical support that encourages independence and confidence.

Support may include:

  • Exercises to improve strength, balance and mobility
  • Guidance on safely completing everyday tasks
  • Small home modifications to make daily life easier
  • Encouragement to stay socially active

By tailoring support to your routines and priorities, we help you continue living at home in a way that feels secure and meaningful.

Making the Most of Funding

Support at Home Level 5 funding provides increased resources for people with higher care needs, giving you access to a wider range of personal care, allied health and everyday services each week. You have greater flexibility to choose the supports that align with your goals and lifestyle.

Pinq Care helps you understand how your Support at Home budget works and how to make the most of it.

We will:

If you’re new to Support at Home (previously Home Care Packages), Pinq Care can guide you with clarity and confidence. We’ll help you understand how funding works, so you feel informed, not overwhelmed.

To learn more about how pricing and funding are structured with Pinq Care, visit our pricing page.

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Support at Home Level 5

Adapting Your Care as Needs Change

Support at Home funding is designed to be flexible and respond to your evolving needs. When your circumstances shift, we review your plan and adjust how your services are delivered to ensure they continue to suit you.

You don’t need to start over. Your Pinq Care team fine-tunes your support so it continues to align with your goals, routines and preferences.

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Understanding Pinq Care’s Wellness Memberships

Pinq Care’s wellness memberships are designed to align with your Support at Home classification and support the lifestyle you want to maintain. With four membership levels available, you can start at the one that fits your needs now and adjust as your care requirements evolve.

For seniors approved for Support at Home Level 5, the Gold membership provides aged care personal care, medication management and allied health services. This membership ensures you receive the right mix of support to stay independent, safe and confident at home.

Learn More About Pinq Care’s Membership Program

FAQs

Eligibility is determined through a My Aged Care assessment (ACAT). Level 5 suits people whose needs go beyond moderate assistance and require daily personal care, medication oversight, and allied health input. My Aged Care data shows many people at this level are managing chronic conditions that benefit from structured, ongoing support delivered at home.

Level 5 provides higher-level daily support, medication management, and access to allied health services to help you remain safely at home.

Level 5 funding can be used for eligible allied health services such as physiotherapy, occupational therapy, and exercise physiology, as well as medication management. My Aged Care encourages preventative and restorative supports where appropriate, helping people maintain function and reduce hospital admissions. Pinq Care confirms eligibility and ensures these services fit within your budget without reducing essential daily care.

The home care model designed around you

The home care model designed around you Flexible. Personal. Reliable.

Whether it’s for you or someone you love, we make care personal, flexible, and built entirely around your goals. From movement coaching to daily living support, our team helps you stay confident, capable, and independent right where you feel most comfortable: at home.

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No obligation. Just clear answers on how we can help you live well, at home, your way.