Pinq Care | About Us

We believe ageing doesn't mean losing control of your life. Our role is to walk alongside people and their families, helping them stay strong, connected and supported in the place they call home.

Pinq Care is revolutionising in-home care by focusing on living better at home rather than managing decline. We offer flexible, personalised services that adapt with you as your needs and circumstances change.

Our Vision: Independence. Connection. Comfort.

At Pinq Care, we’re redefining what it means to age at home. Our vision is simple: to empower older Australians to live life their way, with independence, dignity and joy, in the comfort of their own home for as long as possible.

WHAT SETS US APART?

At Pinq Care, we use a unique broker model. Instead of locking you into services that are one-size-fits-all, we connect you with a trusted network of carefully vetted associated providers. You have more choice, flexibility and freedom with a care experience that is truly your own.

We've also created a unique model of Wellness Memberships, which align with your Support at Home classification and are aimed at enhancing independent living. We co-create a care plan with you or your loved ones that takes into account your needs, routines and capabilities, with a focus on connection, purpose and reablement.

Why Choose Pinq Care?

Reablement First We support you by focusing on your goals, routines, strengths and independence. Our care helps you stay active, capable and engaged in daily life for as long as possible.
Allied Health at the Core We focus on allied health therapies to keep you mobile, safe and confident at home. Our team of physiotherapists, occupational therapists, exercise physiologists, and speech pathologists work alongside nurses and support workers to help maintain independence.
One Trusted Care Partner You are supported by a Care Partner who coordinates your services, listens to your concerns and advocates for you. This person becomes a consistent point of contact for you and your family.
Consistency You Can Trust We support you by providing stable care teams and familiar faces, building trust, dignity and peace of mind, whilst also reducing loneliness and social isolation.
Care That Evolves With You We know that life is ever-changing, and we're here to support you as your needs adapt. Whether you need light assistance today or more complex care in the future, we adapt to ensure continuity and quality of care.

Our Values

Passion for People We prioritise the well-being of our participants in every decision we make. By embedding care, respect and empathy into all we do, we ensure every person feels supported, valued and listened to.
Empowerment We believe in giving people choice and control. Participants have the flexibility to decide who provides their care and when, while our associated providers deliver meaningful work. With the right support and resources, everyone in the Pinq Care community is enabled to thrive.
Transparency We operate with clarity and honesty. There are no hidden fees or surprises, and every dollar of government funding is directed to delivering exceptional, personalised support.
Innovation We embrace technology to enhance aged care. Our user-friendly tools help clients, families and care teams stay connected, track schedules and adjust care plans, making it easier to maintain control as needs change.

Tailored Support at Home Services

At Pinq Care, we believe care should feel personal, because no two lives are the same. That’s why we offer a wide range of services through the Support at Home program, delivered by a network of dedicated associated providers who share our passion for helping you stay independent and comfortable at home.

From personal care and domestic assistance to allied health therapies and nursing support, our flexible options are designed to:

Maximise your Support at Home funding
Reduce complexity
Give you peace of mind knowing you’re in safe, capable hands

No matter your care level or how you prefer to manage your funding, we’re here to make every dollar work harder, so you can focus on what matters most: living independently and comfortably at home.

Wellness Memberships: A New Way to Age Well

Our Wellness Memberships take independent living to an entirely new level.

We’re pioneering a model that goes beyond traditional care, working with you to design programs focused on reablement, wellbeing and joy.

Here’s what makes our memberships so powerful:

Co-Created Care Plans You’re the expert on your life. We just bring the tools, expertise and support to help you live it your way.
Reablement at the Core We focus on helping you regain or maintain abilities so you stay active, connected and in control.
Flexible Tiers Bronze, Silver, Gold and Platinum levels have been designed to suit every lifestyle and need, and align with your Support at Home classification level.

With Pinq Care, you’re not just receiving care, you’re gaining a partner in your journey to live independently at home on your terms.

Learn More about our Wellness Memberships

Care that’s genuinely centred around you

We take the time to understand what you need, so support at home feels right from day one.

If you’d like to learn more about how we work with you on this journey:

Speak to our Pinq Care Team

Our Team: A Commitment to You

At Pinq Care, our people are central to how we support you. Our experienced Care Partners and dedicated admin team work together to make your care journey clear, supportive and centred around your needs.

We take the time to understand what matters to you, working alongside you to create a care plan that fits your life and adapts as your needs change, while keeping you in control.

From your first phone call through to ongoing visits, check-ins and key milestones, we’re here to support you every step of the way. At Pinq Care, you’re treated with respect, consistency and genuine care.

Join Us on Our Mission

At Pinq Care, we’re rewriting the story of aged care at home and we’d love you to be part of it.

Whether you’re a family member searching for exceptional care for a loved one, or a qualified contractor ready to make a real difference, there’s a place for you in the Pinq Care community.

Together, we’re delivering compassionate, flexible and purpose-driven support to older Australians, helping them stay independent, connected and thriving in their own homes for longer.

Ready to join us?