Pinq Care | Support at Home Level 3

What Level 3 Support Means

Support at Home Level 3 suits people who need more regular and ongoing assistance to remain independent at home. This often includes mobility assistance, health management and moderate assistance with daily living. The aim is to keep you engaged within the community, active and involved in daily life.

Pinq Care partners with you to make sure you feel empowered rather than restricted. We keep you in charge of how your day looks and how your care is delivered. Our team offers mobility assistance, moderate assistance with personal care and aged care support at home tailored to your needs. With guidance under Support at Home Classification 3 and access to moderate home care funding, we work with you to maintain independence while easing the burden of paperwork and daily management.

PEACE OF MIND FOR FAMILIES

It’s common for families to worry about getting care right or managing the daily needs of their loved ones. Support at Home Level 3 eases that pressure by providing moderate assistance and help at home for seniors. This level supports independence while ensuring a reliable team and Care Partner are there to coordinate care and provide guidance.

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What can we help you with? I need care services for myself
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What’s Included in Level 3

Your plan can include a wide range of services to make daily life safer, easier and more comfortable.

Personal care Showering, dressing, grooming and continence support
Mobility assistance and transfers
Help with medication and health routines
Household help Cleaning, laundry and home organisation
Meal preparation, nutrition support and food safety checks
Transport for shopping, appointments and social outings
Health and clinical support Nursing visits for wound care or medication management
Physiotherapy and occupational therapy services
Exercise programs designed to build strength and prevent falls
Social and wellbeing support Companionship and regular wellbeing check-ins
Assistance to stay connected to your community and interests

Support at Home Level 3 is designed to meet you where you are, so you can continue living the way you choose, with confidence and security.

Supporting Your Ability to Keep Living Well

At Pinq Care, our approach is centred on maintaining your abilities, not taking them away. We focus on practical, everyday support that helps you feel capable, confident and in control.

This may include:

Targeted exercises to improve balance and strength
Guidance on moving safely and comfortably at home
Simple home changes that reduce effort and risk
Support to stay socially active and engaged

By tailoring support to what matters most to you, we help you continue living life in a way that feels familiar, meaningful, and your own.

Making the Most of Funding

Support at Home Level 3 funding provides more resources for people with higher care needs. It supports a wider mix of personal, clinical and social services each week.

Pinq Care helps you understand how your budget works and how to get the most from it.

We:

Explain your funding clearly, line by line
Show what you can and cannot use it for
Handle reporting, invoices and government communication
Adjust your plan if your needs or funding change

If you’re new to Support at Home (formerly Home Care Packages), Pinq Care is here to guide you through it with clarity and ease. We’ll help you understand how funding works without the overwhelm.

To learn more about how pricing and funding are structured with Pinq Care, visit our pricing page.

Explore our Pricing

How Pinq Care's Wellness Memberships Work

Pinq Care’s wellness memberships are designed to align with your Support at Home classification level, while supporting the lifestyle that’s important to you. With four membership options available, you can begin at the level that suits your current needs and move up as your care requirements change.

For seniors approved for Support at Home Level 3, the Silver membership provides moderate assistance and tailored aged care support at home, including mobility assistance and support with daily activities. Using moderate home care funding under Support at Home classification 3, this membership is designed to help you stay active, safe and supported at home.

Learn More About Pinq Care's Membership Program

FAQs

Who is Level 3 Support at Home for?

It is designed for people who need regular help to stay safe and independent at home, such as those managing health conditions or recovering from illness.

What if I need short-term support after hospital care?

Nursing and allied health visits can be included in Level 3. We coordinate this for you so it fits smoothly within your weekly schedule.

How often will I receive support?

Level 3 provides more funded hours each week than Levels 1 and 2. The exact amount depends on your goals and preferences.

Can I still choose who provides my care?

Yes. Pinq Care works with you to select qualified people you are comfortable with. You can request changes at any time.

Can family be involved in planning my care?

Of course. We welcome family or close friends to be part of the conversation. Everyone should feel informed and comfortable with your plan.

Level 3 Support at Home Support at Home Classification 3