Level 1 Home Care Package

Home Care Package Level 1

WHAT IT COVERS AND HOW IT WORKS

A Level 1 Home Care Package is designed for older Australians who need a small amount of help to stay independent at home. It focuses on everyday tasks like light cleaning, meal preparation, local transport and short personal care visits. With Pinq Care, you receive a simple, transparent plan that aligns funding with your goals, from staying active to feeling confident with daily routines. We explain eligibility, build a plan that suits your lifestyle and show exactly how your Home Care Package Level 1 budget is used, so you feel informed and in control from day one.

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Why Choose Pinq Care for Your Level 1 HCP

Choosing the right provider for your Level 1 HCP can make a big difference in how supported and independent you feel at home. With Pinq Care, you’ll have a dedicated team that explains every part of your plan, from funding and service choices to ongoing updates as your needs change.

Our approach to Level 1 HCPs focuses on value, clarity and proactive care. We help you use your funding effectively, prevent small issues from becoming major ones, and remain active and connected in your community. You’ll always know what’s covered, what’s optional and how to make the most of your Level 1 Home Care Package with confidence.

Funding and fees made simple

Once you are approved by My Aged Care, your Level 1 Home Care Package funding is allocated to you and managed through an approved provider, such as Pinq Care.

Pinq Care makes the numbers easy to follow. We show your individual budget, any provider fees that apply and the services you receive, in plain language. You can review your statements at any time and adjust your plan as your needs change. Rather than talking in fixed hours, we help you choose the right mix of services for your priorities, so your funds work harder and your outcomes are front and centre.

Who qualifies and how to get started

Home Care Package Level 1 suits people with simple, occasional support needs. To qualify, you must complete an assessment through My Aged Care with the Regional Assessment Service or ACAT, depending on your situation.
Pinq Care can help you prepare, arrange the assessment and understand your outcome. If you are assigned a Level 1 Home Care Package, we set up your care plan and services quickly, with clear timeframes and contact points for you and your family.
If your needs are better matched to Level 2 or higher, we explain the pathway and support you through the upgrade process.

Making the most of Level 1 HCP with Pinq Care

Our approach combines practical help with prevention. Regular support can maintain independence, reduce fall risks and keep you connected to your community.
We match you with team members, coordinate appointments and keep your plan simple to manage. If allied health services would help you stay strong, we can include them in your plan where eligible.
You will always know what is included, what it costs and how to adjust your services. The goal is to stretch your level 1 Home Care Package further, while building confidence in the routines that matter to you.

Understanding Home Care Packages Level 1–4

Home Care Packages Level 1–4 are designed to support older Australians at different stages of independence and care needs. Each level offers a specific funding amount to match the level of support required, from light, occasional help at Level 1 to more comprehensive care at Level 4.

At Pinq Care, we help you understand what each level covers, how funding grows with your needs, and how to transition between levels when your situation changes. Whether you’re starting with a small amount of help around the home or need higher-level daily care, our team ensures you receive the right mix of services, transparent pricing, and continuity of support.

We make it simple to see how Home Care Packages Levels 1–4 can evolve with you, giving you confidence that your plan will always meet your needs, now and into the future.

What a Level 1 Home Care Package can pay for

Your Home Care Package level 1 budget can fund a mix of supports that make day-to-day life easier. Common services include domestic assistance, personal care, meal support, transport to appointments and basic equipment or technology that supports independence.

Where suitable, you can add allied health sessions such as physiotherapy or exercise physiology to improve balance, strength and confidence. We ensure every service is eligible under program rules and contributes to your personal goals. If something is not covered, such as rent or everyday bills, we explain why, then guide you to practical alternatives that still support your wellbeing.